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Lesson 2: Security and Passport Control

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Two queues, two uniforms, and about fifteen questions between them. Nobody is testing your English here — they want short, clear answers, and the same ones work in every country.

How to use this lesson. Read each conversation aloud, slowly, two or three times. Do not worry about speed — clear is better than fast. Notice the expressions under each conversation, then try the practice at the end. If you can, read with a friend and take turns playing each person.

1. Emptying your pockets

Officer: Anything in your pockets? Keys, coins, phone?

Ravi: Just my phone. Does it go in the tray?

Officer: Phone and belt in the tray, please.

Ravi: What about my watch?

Officer: Leave it on. Step through when I say.

Useful expressionsAnything in your pockets?Does it go in the tray?Phone and belt in the tray, please.Step through when I say.

2. The bag that came back

Officer: Is this your bag? We need to open it.

Lena: Yes, it's mine. Go ahead.

Officer: There's a bottle of water inside.

Lena: I forgot about it. Sorry.

Officer: No problem. Liquids over 100ml can't go through.

Lena: I'll empty it. Can I keep the bottle?

Useful expressionsIs this your bag?Yes, it's mine.There's a bottle of water inside.Liquids over 100ml can't go through.

3. Jacket on or off

Karim: Should I take off my jacket?

Officer: Yes, please. Shoes stay on today.

Karim: And the laptop?

Officer: Out of the bag, in its own tray.

Karim: Done. Is that everything?

Officer: That's everything. Walk through the scanner.

Useful expressionsShould I take off my jacket?Shoes stay on today.Out of the bag, in its own tray.Walk through the scanner.

4. A quick pat-down

Officer: The scanner picked something up. Arms out, please.

Sofia: It's probably my hair clip.

Officer: That'll be it. You're fine.

Sofia: Where do I collect my things?

Officer: At the end of the belt, on your left.

Useful expressionsThe scanner picked something up.Arms out, please.Where do I collect my things?At the end of the belt

5. Why are you here

Officer: Good evening. What's the purpose of your visit?

Anh: Holiday. Ten days.

Officer: Where will you be staying?

Anh: I'm staying at a hotel near the river.

Officer: Travelling alone?

Anh: With my sister. She's behind me.

Useful expressionsWhat's the purpose of your visit?Where will you be staying?I'm staying at a hotel near the river.Travelling alone?

6. Proving you will leave

Officer: Do you have a return ticket?

Marco: I do. It's on my phone — the twenty-second.

Officer: Let me see it, please.

Marco: Here. Same airline, same airport.

Officer: That's fine. Enjoy your stay.

Useful expressionsDo you have a return ticket?It's on my phoneLet me see it, please.Same airline, same airport.

7. Filling in the arrival card

Yui: Excuse me, do I need an arrival card?

Staff: Everyone does. There are pens on the counter.

Yui: What do I write if I don't know the address yet?

Staff: Fill in the hotel name. That's enough.

Yui: And this box at the bottom?

Staff: Leave it blank. It's for residents.

Useful expressionsdo I need an arrival card?There are pens on the counter.Fill in the hotel name.Leave it blank.

8. Getting the stamp

Officer: Look at the camera, please. Don't smile.

Diego: Like this?

Officer: Perfect. Both hands on the reader now.

Diego: Okay. Is that the stamp?

Officer: It is. Page eleven. Welcome.

Useful expressionsLook at the camera, please.Both hands on the reader now.Is that the stamp?Page eleven. Welcome.

Words to know

trayThe open plastic box you put your things in before they go through the X-ray machine.
Phone and belt in the tray, please.
liquidsDrinks, creams, gels — anything that pours. Airports limit how much you can carry on board.
Liquids over 100ml can't go through.
scannerThe machine you walk through, or the one your bag rides through.
That's everything. Walk through the scanner.
beltHere it means the moving band that carries your tray. The same word is also the one around your waist.
At the end of the belt, on your left.
purpose of your visitThe officer's way of asking why you have come. Answer in one or two words.
What's the purpose of your visit?
return ticketProof that you have already booked your flight home. Officers often ask to see it.
Do you have a return ticket?
arrival cardThe small form some countries ask you to fill in before you reach the passport desk.
Excuse me, do I need an arrival card?
stampThe mark the officer presses into your passport to show the date you entered.
Okay. Is that the stamp?

Quick practice

Complete each line with a word or phrase from this lesson.

1. The officer wants your phone in the plastic box.
    “Phone and belt in the ________, please.”

2. Your bottle of water is over the allowed amount.
    “________ over 100ml can't go through.”

3. The officer asks why you have come to the country.
    “What's the ________?”

4. The officer wants proof that you are flying home.
    “Do you have a ________?”

5. You are not sure whether you must fill in a small form.
    “Excuse me, do I need an ________?”

6. The officer has just pressed a mark into your passport.
    “Okay. Is that the ________?”

Show the answers

1. tray   2. Liquids   3. purpose of your visit   4. return ticket   5. arrival card   6. stamp

Common mistakes

Not: I'm living at a hotel for ten days.

Say: I'm staying at a hotel for ten days.

Live is where your home is. Stay is where you sleep for a while, so every traveller stays, nobody lives.

Not: Please put off your jacket.

Say: Please take off your jacket.

Put off means to move something to a later date. Clothes come off, so the verb is take off.

Not: Please fill up this arrival card.

Say: Please fill in this arrival card.

You fill up a bottle or a tank with liquid. You fill in a form, because you are writing in the spaces.

Your turn

Say these out loud. Answer as yourself — real dates, a real city — so the answers come out fast when someone really asks.

  • An officer asks what is in your pockets. Answer, and ask where to put it.
  • Security finds a bottle of water in your bag. Apologize and offer to fix it.
  • Answer these three in a row: purpose of your visit, how long, where you are staying.
  • An officer asks for a return ticket. Say where it is and give the date.
  • Ask a member of staff what to write on an arrival card when you have no address yet.

Quick review

Security gives instructions; passport control asks questions. For instructions, listen for the noun — tray, scanner, belt — and do that one thing. For questions, answer in four words or fewer: Holiday. Ten days. A hotel near the river. Long answers invite more questions, not fewer.

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